Privacy Policy

Last updated: January 22, 2025

1. Introduction

Welcome to Space by TriiTree ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mental health wellness platform designed for teenagers.

We are committed to protecting your privacy and ensuring the security of your personal information, especially given the sensitive nature of mental health data.

2. Information We Collect

2.1 Personal Information

  • Name and contact information (email address)
  • Profile information and photos
  • Age verification information
  • Mental health journey and wellness data

2.2 Usage Information

  • Workshop enrollment and participation data
  • Journal entries and personal reflections
  • Exercise completion and progress tracking
  • Communication within our platform

2.3 Instagram Integration

When you connect your Instagram account, we may access:

  • Basic profile information (username, profile picture)
  • Public posts and media content
  • Story highlights related to mental health content

3. How We Use Your Information

  • Provide personalized mental health support and resources
  • Enable workshop enrollment and participation tracking
  • Facilitate secure journaling and progress monitoring
  • Connect you with appropriate mental health exercises
  • Enable parent/guardian oversight features (with teen consent)
  • Improve our platform and develop new features
  • Communicate important platform updates and safety information

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

  • With your explicit consent
  • With authorized parent/guardian accounts (for users under 18)
  • When required by law or to protect safety
  • With trusted service providers who assist in platform operations
  • In emergency situations involving immediate risk of harm

5. Data Security

We implement appropriate security measures to protect your personal information:

  • Encryption of sensitive data in transit and at rest
  • Secure authentication and access controls
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis

6. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information
  • Control sharing preferences for journal entries
  • Manage parent/guardian access permissions
  • Disconnect Instagram integration at any time
  • Request a copy of your data
  • Withdraw consent for data processing

7. Age Restrictions and Parental Consent

Our platform is designed for teenagers aged 13-18. For users under 18:

  • We may require parental/guardian consent for certain features
  • Parents/guardians can request access to their teen's progress data
  • We provide special protections for sensitive mental health information

8. Instagram Data Usage

When you connect your Instagram account:

  • We only access publicly available content you choose to share
  • We use Instagram content to enhance your mental health journey
  • You can disconnect Instagram integration at any time
  • We do not store Instagram passwords or sensitive account data

9. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

TriiTree

Email: privacy@triitree.com

Phone: +91 8450947078

Address: Jaipur, Rajasthan, India

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.