Terms of Service

Last updated: January 21, 2025

1. Acceptance of Terms

By accessing and using Space by TriiTree ("the Platform"), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this platform.

These terms apply to all users of the platform, including teens, parents, and administrators.

2. Platform Description

Space by TriiTree is a mental health wellness platform designed specifically for teenagers (ages 13-21) that provides:

  • Mental health workshops and educational resources
  • Interactive wellness tools and exercises
  • Peer support community features
  • Personal journaling capabilities
  • Parent/guardian oversight options
  • Professional mental health support resources

3. User Eligibility and Account Creation

Teen Users: Must be between 13-21 years old to create an account.

Parent Users: Can only create accounts through invitations from their teen children. Parent accounts are limited to 2 per teen user.

Account Responsibility: You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Providing accurate and up-to-date information
  • Notifying us immediately of any unauthorized access

4. Acceptable Use Policy

You agree to use the platform only for lawful purposes and in accordance with these terms. You may not:

  • Share harmful, inappropriate, or offensive content
  • Harass, bully, or threaten other users
  • Share personal contact information publicly
  • Impersonate others or create false accounts
  • Attempt to access other users' private information
  • Use the platform for commercial purposes without authorization
  • Upload viruses or malicious code

5. Mental Health Disclaimer

Important Mental Health Notice:

  • This platform provides educational resources and peer support, not professional medical advice
  • Our content is not a substitute for professional mental health treatment
  • In case of emergency or crisis, immediately contact local emergency services or a crisis helpline
  • We encourage users to seek professional help when needed
  • Parents/guardians should monitor their teen's mental health and seek professional support as appropriate

6. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using our platform, you consent to our privacy practices as outlined in our Privacy Policy.

We take special care with mental health data and implement appropriate security measures to protect sensitive information.

7. Parent/Guardian Rights and Responsibilities

Parent Access: Parents can access certain information about their teen's progress with appropriate consent.

Teen Privacy: We balance parental oversight with teen privacy rights, especially regarding sensitive mental health information.

Communication: We may contact parents/guardians regarding safety concerns or account issues.

8. Workshop Enrollment and Payment

  • Workshop enrollment is subject to availability and age-appropriate content
  • Payment is required for premium workshops as indicated
  • Refund policies are outlined separately for each workshop
  • Users must attend workshops according to scheduled times
  • Inappropriate behavior may result in removal from workshops

9. Intellectual Property

All content, materials, and resources on the platform are protected by intellectual property rights. Users may not reproduce, distribute, or create derivative works without permission.

Users retain ownership of their personal journal entries and shared content, while granting us necessary licenses to operate the platform.

10. Limitation of Liability

To the fullest extent permitted by law, Space by TriiTree and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the platform.

We do not guarantee specific mental health outcomes or the effectiveness of any particular approach for individual users.

11. Account Termination

We reserve the right to terminate accounts that violate these terms, including:

  • Repeated violations of acceptable use policies
  • Harmful behavior toward other users
  • Providing false information during registration
  • Using the platform for unauthorized commercial purposes

Users may also terminate their accounts at any time through platform settings.

12. Changes to Terms

We may update these Terms of Service from time to time. We will notify users of significant changes and post the updated terms on this page. Continued use of the platform after changes constitutes acceptance of the new terms.

13. Contact Information

If you have questions about these Terms of Service, please contact us:

TriiTree

Email: legal@triitree.com

Phone: +91 8450947078

Address: Jaipur, Rajasthan, India

14. Governing Law

These Terms of Service are governed by the laws of India. Any disputes arising from these terms will be resolved in the courts of Jaipur, Rajasthan, India.